Hyper-personalisation for a high-performance customer experience

Offering the same experience to everyone is no longer an option. Discover the keys to anticipating your users’ expectations, activating the right levers and boosting your performance with a tailor-made customer experience.

🚀 Free download. No obligation.

of consumers expect a personalised experience, but only 10% of companies think they offer one
0 %
of French people are prepared to share their data with a company in order to gain access to a personalised customer experience.
0 %
of shoppers spend more than expected when the customer experience is personalised.
0 %

In this white paper you will find content with

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7 pillars for successful use cases

I've devised a clear, structured method for building, managing and developing your hyper-personalisation strategies, , from framing to activation.

Analysis of real company cases

In-depth analysis of customer experiences at Google, Renault and TF1 to understand the levers used and the functional, technical and legal lessons to be learned.

Personal interviews with experts

Authentic, personal feedback from professionals from major digital, data and UX companies in a variety of sectors.

Advice, tips and education

Actionable recommendations for testing, measuring and improving your initiatives, with a focus on performance and agility.

Identify and measure each key pillar so that hyper-personalisation improves your customer experience

Detailed, precise use-case analyses to inspire you from a functional, technical and even legal point of view

uses cases analysis hyper-personnalisation

Want to know
how to boost and
hyper-personalise your customer experience?

In this white paper, you’ll discover the keys to transforming your customer journeys, activating the right levers and delivering a truly personalised, high-performance and sustainable experience for your customers.

🚀 Free download. No obligation.

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Want to discuss your projects?

Whether to discuss your future projects or to share your opinion on the white paper. Don’t hesitate to contact me by e-mail or on Linkedin!

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